Information We Collect

If you reach out about corporate bouquet arrangements or gift services, we gather information you choose to share. This covers your name, company name, email, phone, delivery locations, and particular preferences for your floral requests. We also collect payment details during checkout, though transactions are handled securely by our payment partners.

For business clients, we might obtain extra business data like company registration details, preferred delivery times, and budget constraints to tailor our service to your organization.

Our site automatically gathers technical data when you visit, such as IP address, browser kind, device details, and your navigation path. We use this to enhance site performance and learn how clients discover our services.

How We Use Your Information

We primarily use your information to process orders and deliver outstanding service. This includes handling orders, arranging deliveries, crafting custom arrangements per your specifications, and communicating about your service needs.

We also use data to enhance our offerings and the website experience, helping us identify the most valuable corporate floral solutions for our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Compass Grove Vault respects privacy and does not sell personal data to others. We share information only when needed to provide our services or when legally required.

We may disclose limited information to trusted service partners who assist us in running our operations, such as delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your data and use it solely for the services they deliver.

We might disclose data when compelled by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational steps to safeguard it. This encompasses safe data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is entirely foolproof. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You possess important rights concerning your personal information. In accordance with applicable laws, you may have the right to access, amend, erase, or limit how your personal information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable period as mandated by applicable law.

Data Retention

We keep personal data only for as long as needed to supply our services and meet legal obligations. Retention durations vary based on the data type and the purpose it was collected for.

Cookies and Website Tracking

Our site uses cookies and related technologies to enhance your browsing experience and learn how visitors interact with our pages. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings in your browser options. However, turning off specific cookies may impact how the site works. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only Compass Grove Vault and our site. We are not accountable for how external sites handle privacy.

We suggest you review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may adjust this privacy policy from time to time to reflect changes in our practices, offerings, or legal requirements. When major revisions occur, we will update the "Last Updated" timestamp at the top of this document.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.